The Future of 911 Dispatch

Sentinel Assist reimagines the 911 workflow using AI agents

Our Services

AI Solutions That Revolutionize Dispatch

We design, develop, and implement tailored models for your departments.

Built to your form and reporting requirements.

Transcription Form Filling

Automate Call Reporting

Our suite of AI agents automatically transcribe and extract key information from calls. Dispatchers and call takers then need only review completed forms for errors and submit.

Transcription

Reporting

Sentinel Assist

Date

06/26/25

Incident Type

|

Description

|

Transcript

Dispatcher

911, what's your emergency?

Caller

A man fell down! I think he's having a stroke!

Dispatcher

Stay calm. What's your name? Where are you located?

Caller

My name is Paul, I'm located at 220 Alamo street. Please hurry!

Dispatcher

Ok Paul, help is on the way. Is the man currently on the ground?

Caller

Yes he's on the ground. Should I do something?

Dispatcher

Stand by Paul, help should be there in 3 minutes.

Caller

I see them! Thank you!

Dispatcher

Alright they'll take it from here.

Sentinel Assist

Date

06/26/25

Incident Type

|

Description

|

Transcript

Dispatcher

911, what's your emergency?

Caller

A man fell down! I think he's having a stroke!

Dispatcher

Stay calm. What's your name? Where are you located?

Caller

My name is Paul, I'm located at 220 Alamo street. Please hurry!

Dispatcher

Ok Paul, help is on the way. Is the man currently on the ground?

Caller

Yes he's on the ground. Should I do something?

Dispatcher

Stand by Paul, help should be there in 3 minutes.

Caller

I see them! Thank you!

Dispatcher

Alright they'll take it from here.

Sentinel Assist

Date

06/26/25

Incident Type

|

Description

|

Transcript

Dispatcher

911, what's your emergency?

Caller

A man fell down! I think he's having a stroke!

Dispatcher

Stay calm. What's your name? Where are you located?

Caller

My name is Paul, I'm located at 220 Alamo street. Please hurry!

Dispatcher

Ok Paul, help is on the way. Is the man currently on the ground?

Caller

Yes he's on the ground. Should I do something?

Dispatcher

Stand by Paul, help should be there in 3 minutes.

Caller

I see them! Thank you!

Dispatcher

Alright they'll take it from here.

Call Queue

Non-Emergency

Emergency

Theft Report

10:30 AM

View Call

Noise Complaint

8:39 AM

View Call

Animal Control

10:30 AM

View Call

Robbery

12:13 AM

View Call

Car Accident

11:23 AM

View Call

Assault

10:30 AM

View Call

Call Queue

Non-Emergency

Emergency

Theft Report

10:30 AM

View Call

Noise Complaint

8:39 AM

View Call

Animal Control

10:30 AM

View Call

Robbery

12:13 AM

View Call

Car Accident

11:23 AM

View Call

Assault

10:30 AM

View Call

Call Queue

Non-Emergency

Emergency

Theft Report

10:30 AM

View Call

Noise Complaint

8:39 AM

View Call

Animal Control

10:30 AM

View Call

Robbery

12:13 AM

View Call

Car Accident

11:23 AM

View Call

Assault

10:30 AM

View Call

Agentic Call Triage

Categorize Emergency and Non-Emergency Calls

Our call triage agent enables agencies to automatically detect which calls are emergencies, this allows dispatchers to focus on the critical while our agents handle non-emergency calls.

Prioritization

Agentic Call Handling

Handle Non-Emergency Calls

Our non-emergency agent can automatically respond to non-emergency calls. This reduces your dispatcher workload by up to 60%. We tailor our agents to your department's specific requirements and connect directly with other city services for reporting.

Police Reports

Wildlife Control

Noise Complaints

Processing Non-Emergency Call Queue

Identify

Build Report

Send

Processing Non-Emergency Call Queue

Identify

Build Report

Send

Processing Non-Emergency Call Queue

Identify

Build Report

Send

Language Detected

Language Detected

Language Detected

Realtime Translation

Dispatch In Any Language

Our agents allow for seamless 2 way communication between dispatchers and callers in over 100 languages. They automatically detects foreign languages and translates them to callers preferred languages.

Translation

100+ Languages

Benefits

The Key Benefits of Using Sentinel Assist

Discover how Sentinel Assist drives efficiency, reduces costs, and enhances caller satisfaction with smarter, and faster low-cost processes.

Instantly Trained

Sentinel Assist learns your procedures right away and operates consistently and reliably on day 1.

Instantly Trained

Sentinel Assist learns your procedures right away and operates consistently and reliably on day 1.

Instantly Trained

Sentinel Assist learns your procedures right away and operates consistently and reliably on day 1.

Auto-Scaling

Our fleet of agents automatically scales to meet demand throughout the day. You handle emergencies, we automate the mundane

Auto-Scaling

Our fleet of agents automatically scales to meet demand throughout the day. You handle emergencies, we automate the mundane

Auto-Scaling

Our fleet of agents automatically scales to meet demand throughout the day. You handle emergencies, we automate the mundane

24/7 Availability

Handle calls at 24/7 for the same low price. Our support team is online 24/7 to help you with any issues.

24/7 Availability

Handle calls at 24/7 for the same low price. Our support team is online 24/7 to help you with any issues.

24/7 Availability

Handle calls at 24/7 for the same low price. Our support team is online 24/7 to help you with any issues.

Cost Reduction

60% of 9-1-1 calls are non-emergency, handle these calls using our AI agents for a fraciton of the cost of human agents.

Cost Reduction

60% of 9-1-1 calls are non-emergency, handle these calls using our AI agents for a fraciton of the cost of human agents.

Cost Reduction

60% of 9-1-1 calls are non-emergency, handle these calls using our AI agents for a fraciton of the cost of human agents.

Automatic Triage

Prioritize your calls automatically and enact warm transfers to human agents when needed.

Automatic Triage

Prioritize your calls automatically and enact warm transfers to human agents when needed.

Automatic Triage

Prioritize your calls automatically and enact warm transfers to human agents when needed.

Real-time translation

Accept calls in different languages and automatically translate call takers, and callers words into their preffered language.

Real-time translation

Accept calls in different languages and automatically translate call takers, and callers words into their preffered language.

Real-time translation

Accept calls in different languages and automatically translate call takers, and callers words into their preffered language.

Contact us

Book a demo and experience Sentinel Assist yourself!

We will get in contact with you and set up a time for us to meet

Sentinel Assist

Automate your non-emergency 9-1-1 calls and speed up response times for a lower cost today.

Join our newsletter

Sentinel Assist

Automate your non-emergency 9-1-1 calls and speed up response times for a lower cost today.

Join our newsletter

All Rights Reserved Sentinel Assist © 2025

All Rights Reserved Sentinel Assist © 2025